We highly value your trust and confidence in us and want to assure you that your personal information is completely safe with us.
We use this information for the purpose of shipping your order to you and sharing you the order confirmation messages. These E-mail and SMS are automated and you don’t need to worry about misusing your phone number and E-mail address. We gather email id for the purpose of sending newsletters to you only with your own consent when you submit your email id in our subscription form. Please note that, you may get automated promotional SMS or E-mails in the future.
We use the following platforms for our eCommerce and payment gateway. Please click the following links to read their terms and conditions.
WooCommerce: https://woocommerce.com/terms-conditions/
Razorpay: https://razorpay.com/terms/
Giocare cloth pads is currently shipping all over India. If you want to deliver to other countries, please mail us at giocareclothpad@gmail.com
If you think, the order is placed by mistake. Kindly bring it to our attention within 60 minutes through mail giocareclothpad@gmail.com or call 6380231366. So will cancel the shipment and arrange for a refund.
Return and Replacement Policy
If you experience any of the below, kindly mail us at giocareclothpad@gmail.com we will take the required action and arrange for prompt replacement within 10 days.
We take great care in selecting the colours of pads. We ensure that the colours won’t bleed while washing or drying. By chance, if you see any colour is bleeding dye while washing, kindly inform us.
Pads are packed after the process of quality checking made by experts in our team. If you see any damage in stitching or if there are any holes are there in the pad or if the snap buttons are broken, kindly inform us.
Due to hygiene reasons, we cannot accept the return of the order for the following reasons:
Fading refers to dullness in the colour of pads after drying. Since the pads are dried in direct sunlight the dark colours used on the upper side of the pad may slightly become dull.
After a few uses, you may see white spot or bleaching or discolouration on the centre or all over the pad. Most of the women who use cloth pads experience this. This is because of the acidity in the vaginal fluid. This is completely natural to occur and we assure it will cause no harm to you.
Colours of the pads depend upon only on the availability of stock. We try to use darker shades as women are conscious about bloodstains. But remember! Cloth pads won’t get stained if washed and cared properly.